Posts Tagged ‘voip benefits’

A Business VoIP Buyer’s Checklist

Sunday, February 14th, 2010

Now that you have decided to investigate the purchase of a new phone system, many a criteria needs to be addressed. Being able to ask the right questions of a system and hardware supplier will allow better information to be supplied and you can get the companies to quote on similar systems which will make the process of selection easier.

Here is a Step by Step Checklist that will assist you.
This handy process can help in the decision making and planning process, and also get you thinking carefully about how the system can best help your business prosper.

Decide if your VoIP system will be located on premises or hosted. Will the hardware be purchased or leased, installed, and maintained on your premises or will a hosted solution make better technical and economic sense?

Decide what business phone features and benefits are needed. Unnecessary features are expensive however missing features can lead to lost productivity.

Determine how you currently use your phone system, especially how many minutes are currently being used, what you anticipate the rate of growth to be, do you make overseas calls, and will you need a toll free number.

Determine how many phone lines the business will need and where they need to be located. This is often determined by call volume and can easily be calculated.

How easy is the system to maintain, is there relevant technical assistance, say 24/7? Once choices are narrowed down this becomes a critical element.

How scalable is the system? The system should grow easily as the business grows and expands. Do you have representatives who work “out of the office?”

Is after hours’ security an issue that needs to be addressed?

Ensure you can get a short term contract. Pricing is constantly going down, so get the shortest contract possible.

Compare service plans and costing from multiple providers.

Determine if you could utilize used equipment. This offers a great saving.

Work out a realistic budget, and talk to providers about time frames.

Prepare equipment list and costs, which typically include:

The Primary Key Service Unit (PKSU), the PBX business phone system.

Expansion modules for adding phone lines to system.

Accessories and Voice mail, caller ID, message bells, on hold music, paging.

Phones Type and Style. The varieties are endless and many users have preferences

Headsets and gadgetry

Uninterruptible power supplies

Surge preventing devices

Wire

Software

Tools & test equipment

Why Switch Today

Sunday, December 6th, 2009

I really like this topic. You should realise by now I get a little excited when talking about VoIP. I firmly believe you should be using VoIP for some of your calls at the very least, and there are so many providers available now, many have impeccable standards and QoS (Quality of Service). So here are some of the reasons I think you should use VoIP.

VoIP phone services are always lower in cost than traditional phone services, and with a little creative management should be much lower. For example, say you have a relative, friend, customer or supplier in Australia that you often call, why not have a service provider in Australia to terminate your calls there at a local cost.

You can offer employees the ability to work at home, and providing they have a broadband connection, the cost of telecommunications would be virtually zero. Productivity increases as office costs fall. Obviously data can also be transmitted on the network. Similarly all voicemail, emails and faxes can be routed to your mailbox so that no communication will be lost.

Using a web management control interface which comes with most networks, management is easy and efficient, and you have complete control over all features.

One of the greatest features of a VoIP system is that complete mobility is possible. All calls can be automatically redirected to a mobile, voicemail or workmate so no more missed calls.

It is simple to set up an Interactive Voice Response (IVR) system to channel incoming callers to the correct destination, and this interface can easily be updated.

New equipment and updated features become available often, and with predominantly software based systems is easy to update. Most providers will do this at no cost.

Quality of service rates are extremely high, and downtime  is virtually zero.

Of course there are many more reasons to change, but I think these cover the most important aspects.

VoIP Options

Thursday, January 29th, 2009

 

Simple VoIP Design

Simple VoIP Design

 

VoIP, or Voice over Internet Protocol, is revolutionising the way that we communicate today. High speed broadband allows packets of data (or voice) to be transmited between users and their business or private associates. Using ATA or Analogue Telephone Adaptors, IP phones or Computer to Computer access, efficient and cost effective telephone services are possible.

And just like when the telephone was first invented, VoIP technology will take some time to perfect. But it is technology that’s here to stay. As people get busier and are attempting to multi-task everything, being able to have a telephone conversation while you continue to work on your computer, all in one simple package is just too good to resist.

In the next decade, I would envisage that VoIP technology will replace all the other telephone systems, particularly the old “copper wire” systems, and I think this will allow us to better keep in contact with our family, friends and business associates.

This video perfectly shows the simplicity of VoIP usage, and a brief discussion on the technology.

VoIP Considerations

Friday, April 20th, 2007
Video Conferencing - A benefit of VoIP Technology.

Video Conferencing - A benefit of VoIP Technology.

 

Video Conferencing, an efficient way to avoid the costs and inconvenience of travel, is a fantastic benefit of Voip systems. Add security systems, education etc. Get the picture!

 

 

 

Voice Over Internet Protocol (VoIP) is changing the way that we look at our business and private phone services. The relatively new technology is quickly becoming the norm in many homes and businesses across the world, however a variety of VOIP considerations should be explored before you take advantage of the technology.

It allows a caller to make long distance calls at a lower cost, and sometimes for free. Combine the VoIP technology with a broadband, or high speed internet access line, and VoIP provides an easy, inexpensive way to make phone calls. However there are still some disadvantages to VoIP – especially when it comes to using the technology for functions beyond the one caller to one caller scenario.

VoIP considerations for you to examine start with understanding how the technology works in comparison with traditional phone service. With traditional phone service, your long distance phone calls are routed from your local provider’s network to your chosen long distance provider’s network, where it is routed to the receiving party’s local phone provider’s network and finally, to their destination phone line.

Since multiple providers are involved, multiple providers charged a fee for the call, which the long distance provider passed on to you in the form of an often hefty per-minute charge. But VoIP has changed all of that. It removes the long distance company from the equation, making a long distance phone call virtually the same as a local phone call. How? By using the internet as the routing method that passes the call from your local phone provider to your receiving party’s local phone provider.

You initiate the call, and your analogue voice signal is translated into a digital signal. That signal is then sent via your internet service to the internet, where it is routed to the receiving party’s local phone provider’s network, translated back into an analogue signal and sent to the receiving party’s phone.

The disadvantages of VoIP should be part of what you understand regarding VOIP considerations, but they are relatively limited for the average consumer.

The main complaints regarding VoIP have to do with providing the level of quality of service that customers are accustomed to with regular telephone technology. VoIP requires a large amount of data to be compressed and transmitted, then uncompressed and delivered, all in a relatively small amount of time. These bundles sometimes get scrambled, but gradually we are able to fix this problem. Broadband speeds are now so fast, this problem is diminishing.

Problems develop in VoIP conversations when this process takes too long and the callers experience one of two problems; echo or over-talk.

For businesses, VoIP considerations have more to do with how to manage the traffic over their network. Since they may be using their bandwidth for internet and even voice conferencing, they will need to analyse the amount of bandwidth that is necessary to handle all of their activities.

But for the average consumer, the greatest advantage of VOIP is the cost – or rather, the lack of normal high cost. If you have a computer with a sound card, modem, speakers, a microphone and a (preferably) high speed connection, and you download software from companies such as http://skype.com, you can be making free long distance and international phone calls using VoIP in as little as 5 minutes. This is also a cost effective way to test the technology, even though it is a product developed for the masses.

To Use VoIP or Not?

Tuesday, October 24th, 2006
Simple VoIP Phone

Simple VoIP Phone

The question is, should you jump into using a voip phone system or continue with using old technology?
Personally, I say go with the latest, the system is now most effective.

VoIP is an abbreviation commonly used for Voice Over Internet Protocol. That being said, should one use VoIP?  How does it work? What are some benefits? Are there any problems with VoIP?

First we need to understand how broadband telephone works. First and foremost VoIP works on a Broadband Internet connection now common in most homes, like a high speed cable or DSL, a DTA ( digital terminal adapter ), and just about any average home telephone will do.

Most long distance telephone calls now made in developed countries are carried over the Internet (yes, traditional calls). Of course the carriers never told us this, it was their little secret as their costs were significantly lower and charges were not. The DTA box transmits and receives all calls directly to the Internet, bypassing the telephone company all together.

With most VoIP services, the big benefit for the consumer is significant cost savings. Service ranges from between nine and thirty dollars a month depending on the plan you choose. Many VoIP companies offer flat rate calling, and there are some free services available.

As with any new technology, there are still a few bugs to be worked out, but as the technology becomes more mature, these are being ironed out.

The DTA only connects to one telephone. A fix is plugging the outgoing DTA line into the network interface telephone box outside. Unplug the telephone company’s line and plug in your own. If the telephone company tries to reconnect, it might fry your DTA box. Put a warning sign up.

This technique will propagate the VoIP signals throughout all the lines in your home. Another quirk is when Internet service or electricity goes out so does your broadband telephone. If you don’t already have cell-phone service, a cheap pre-paid works nicely as a back up.

 

All in all, my experience has been that a good VoIP service paying for. Knowing the bugs and their fixes can lead to substantial cost savings in telephone service. Even if one doesn’t completely replace their traditional telephone company, VoIP is an excellent choice for a second telephone line or even just as a long distance plan.

VoIP could even be a good excuse to upgrade your dial-up Internet connection to high speed Internet. The reasoning behind it being, the savings in telephone service could offset the rise in the cost to upgrade to broadband Internet service. You be the judge.

VoIP Benefits

Monday, May 22nd, 2006
Cool and New, VoIP for Me.

Cool and New, VoIP for Me.

 

A new voip phone is modern and easy to use. Cost savings are beneficial to all business and personal applications, and I encourage everyone to investigate VoIP technology.

 

 

 

You will be hearing all about VoIP and all of the great benefits that come with it. But, you may have no idea what it actually is, and how it works. It is a technology that allows voice to carry over Internet connections. Therefore, your telephone system is actually done through your Internet Broadband., in fact some people call it the internet phone. There are many benefits to this type of telephone system. Take a look at some of these benefits and decide if VoIP is for you.

One System

One of the best benefits of having VoIP is that everything is included on one system. You don’t have to have separate lines for the phone and the Internet. Instead they can share one wiring system. You can have your data and voice lines all in one, on the LAN. The greatest thing is that the LAN will be able to support both.

Long Distance

Some people admire VoIP most because long distance costs are eliminated when using the Internet connection (VoIP) for voice calls. These calls over the Internet don’t cost anything other than what you pay for your basic service. So you can call anywhere in the world, without having to worry about paying those hefty long distance call charges.

Low Costs

Most VoIP plans are very inexpensive. Even though you get Internet and phone services via the one LAN, you can expect to pay almost half of what you would normally pay for your traditional plan. You will love being able to have all of the perks of VoIP, without having to pay so much per month for it.

So, start checking out the deals you can get with VoIP, especially if you have friends and family far away. You will save yourself money and get the newest and best technology in telephone service available.